Secure the best deals with Ashley Furniture's Price Adjustment Policy. Get a refund for price drops within 30 days, ensuring you always pay the lowest price.
Ashley Furniture’s price adjustment policy is designed for customers who recently purchased an item and then find it at a lower price within 30 days. If the product price drops, customers can contact Ashley Furniture to request an adjustment, as long as the item is identical to the one purchased. This straightforward approach means that any customer noticing a lower price on AshleyFurniture.com within 30 days of their purchase can secure a price adjustment, ensuring that they’re always getting the best possible deal.
Not every item qualifies for a price adjustment, and Ashley Furniture has specific requirements. To be eligible, the product must match exactly in terms of size, model, SKU, brand, name, and color. Additionally, the price adjustment request must be within 30 days of purchase, and the item must be in stock and available for delivery within the customer’s zip code at the time of the request. Purchases listed as bundles, rebates, mail-in offers, clearance, flash sales, and other special promotions are excluded. Damaged, used, or refurbished items, as well as pricing errors or discounts from pickups, are also not eligible for price adjustments.
Ashley Furniture’s policy is designed with customer satisfaction in mind, providing the flexibility to receive a lower price even after purchase. The policy also includes an added perk for those who identify a discrepancy, offering a 10% off promo code for a future purchase if an issue is discovered during the review process. This proactive approach means customers can enjoy confidence in Ashley Furniture’s commitment to value while enhancing the overall shopping experience.
Requesting a price adjustment at Ashley Furniture is a simple process. Customers can reach out via chat to connect directly with a representative who will review the request. To expedite the process, customers should include a live link to the product listing. Once verified, Ashley Furniture’s team will confirm the price difference and process the adjustment. It’s important to note that adjustments are completed after the final total is charged on the order and once the items have been delivered. Ashley Furniture holds the discretion to approve or deny the adjustment request, and in cases of promotions like Black Friday or Cyber Week, price adjustments may be limited.
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