Want to save money on J. Crew purchases? Learn how J. Crew's Price Adjustment Policy gives refunds for recent price drops on your favorite items.
The J.Crew price adjustment policy applies to full-price merchandise. If you purchase an item at full price, either in-store or via mail order, and the price of that item is reduced within seven days of the original purchase or ship date, J.Crew will honor a one-time price adjustment. This adjustment is based on the difference between the original price paid and the new, lower price. However, items purchased on sale, with a promotional discount, or using a coupon are ineligible for price adjustments.
Only full-price merchandise is eligible for price adjustments at J.Crew. Purchases made with coupons or during promotional events are excluded, as these are already discounted. Additionally, this policy applies solely to items bought directly from J.Crew stores or via mail-order purchases accompanied by the original receipt. Clearance or sale items, as well as items bought with any form of discount, do not qualify for a price adjustment.
To request a price adjustment, simply bring your original receipt and visit a J.Crew store or contact their customer service within seven days of your purchase or ship date. Ensure the item is eligible and has not been bought on sale or with promotional discounts. By providing your receipt, the team will verify eligibility and process the adjustment for qualifying items. This efficient process makes it easy for J.Crew customers to secure adjustments seamlessly.
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