Saks Fifth Avenue’s price adjustment policy enables customers to request a price match or adjustment if they find a lower price for their purchased item. To qualify, customers must submit their price adjustment request within seven days of placing their order. Saks calculates price adjustments based on the item price displayed on the Saks.com website on the date of the request, rather than the purchase date. The request will only be reviewed if the item remains in stock on Saks.com and meets all outlined conditions. For competitor price matching, the item must be in stock on both the Saks competitor’s site and Saks.com, in the same size and color. Orders participating in a gift card promotion, however, are not eligible for price adjustments. Requests are only reviewed once the customer’s order has been shipped.
Items eligible for a Saks price adjustment must meet specific conditions to qualify. The product should be in the same size, color, and stock availability on Saks.com or an eligible competitor’s website. To confirm stock availability, customers can refer to their account order history or the order confirmation email. While Saks endeavors to provide flexible price matching, certain exclusions apply, such as orders involved in a gift card promotion.
Saks’s price adjustment policy offers customers a way to secure the best prices post-purchase, enabling peace of mind for high-value purchases. The process reduces the time and effort spent on price comparisons, particularly for customers who prefer Saks’s curated selections but are price-conscious. In addition to potential savings, customers benefit from Saks’s exceptional service by accessing easy online or phone support for any price adjustment inquiries.
To request a price adjustment, customers should submit their requests online or by contacting Saks’s Customer Service by phone. Be sure to reference your order number, which can be found in your order confirmation email or account order history. Full policy details, including competitor price match requirements and additional exclusions, are available through Saks’s Pricing Policy or Competitor Pricing Matching Policy.
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